Terms of Service

1. Who we are

The sites and the apps are operated by Norply Inc., a Delaware C-Corporation registered at 131 Continental Dr, Suite 305, Newark, DE 19713, USA. “Norply”, “we”, “us” and “our” mean Norply Inc.. “You” means the person using a site or an app. “The app” means MassDelta unless we say otherwise; these terms apply the same way to any other app we publish.

Reach us at founders@norply.co.

2. Accepting these terms

By using a site, or by downloading and using an app we publish, you agree to these terms. You must be at least 16 to hold a subscription with us. If you are using an app on behalf of an organisation, you confirm you are authorised to accept these terms for it.

3. The websites are informational

norply.co and massdelta.app describe the company and the product. They sell nothing. There is no account, no checkout and no payment form on either site, and we never ask for card or bank details on a website. Treat any page that claims to on our behalf as fraudulent, and please tell us about it.

4. The app is licensed, not sold

A subscription grants you a limited, personal, non-exclusive, non-transferable, revocable licence to use the app on Apple-branded devices you own or control, for your own non-commercial use, for as long as the subscription is active and you comply with these terms.

You may not:

• copy, modify, translate or make derivative works of the app, except where law that cannot be excluded by contract allows it;
• reverse engineer, decompile or disassemble the app, or try to derive its source;
• rent, lease, lend, sell, sublicense or redistribute the app or your access to it;
• remove or obscure a copyright, trademark or other proprietary notice;
• use the app to build a competing product, or extract its data or content in bulk, including by automating requests to our servers.

Apps distributed through the App Store are also subject to Apple’s Licensed Application End User License Agreement. Where those terms and ours conflict in a way that affects your rights as an App Store customer, Apple’s apply to that subject.

5. Purchases are made through Apple

The app is distributed only through the Apple App Store, and the subscription is an Apple in-app purchase. Apple is the merchant of record: it takes the payment, handles renewal, tax and refunds, and charges your Apple Account. Your purchase is therefore also governed by Apple’s Media Services Terms and Conditions.

Norply Inc. never receives, stores or processes your card details. We cannot see your card number, charge it, or refund it.

MassDelta costs USD $9.99 per month or USD $59.99 per year (USD $5.00 per month). Apple shows these in your local currency and adds any tax that applies in your storefront, so the amount charged can differ. A subscription renews automatically at the end of each period until cancelled.

6. Trials, renewal, cancellation and refunds

The short version:

• Both plans begin with a 7-day free trial. It converts automatically to the paid plan you chose — USD $9.99 per month or USD $59.99 per year — unless you cancel.
• To avoid the charge, cancel at least 24 hours before the trial ends. Apple processes renewals up to 24 hours in advance.
• Cancel in iOS Settings → Apple Account → Subscriptions. Choose MassDelta, then Cancel Subscription. Deleting the app does not cancel the subscription.
• Cancelling stops the next renewal. It is not retroactive: you keep full access until the end of the period you have paid for.
• One trial per Apple Account per app, at Apple’s discretion. A trial already used is not offered again.
• Refunds are requested from Apple at reportaproblem.apple.com, signed in with the Apple Account that was charged. Apple decides, usually within a day or two. You can also open the App Store, tap your picture, tap Purchased, and use Report a Problem.

Norply Inc. cannot itself refund an App Store purchase. That is how Apple’s payment system works for every developer, not a way of passing you off. If the app is broken, unavailable for a sustained period, or does not do something we clearly say it does, email founders@norply.co: we will try to fix it, and we will back your refund request to Apple in writing.

If we change the price of an existing subscription, Apple notifies you in advance and asks you to agree before charging the new price. If you do not, the subscription ends at the close of the current period. Switching between monthly and yearly is done in the same Subscriptions screen under Apple’s rules. Nothing in this section limits a statutory cancellation or refund right you have under the consumer law where you live.

7. Requirements and availability

The app needs an iPhone running iOS 17.0 or later, an Apple Account, and an internet connection for the features that use our servers: reading a meal, talking to the coach, checking the subscription. It runs on one device per subscription for now. We publish for iOS only; there is no Android or web version. Availability is limited to the App Store storefronts the app is listed in, and we may change storefronts, supported OS versions or features over time.

8. What the app is, and is not

MassDelta is a food and weight log with an estimator and a coach. It is not a medical device and does not give medical, nutritional or dietary advice. Its calorie, macronutrient, expenditure and weight figures are estimates — including those produced automatically from a photograph, a nutrition label or a description — and they can be wrong. Nothing in it is meant to diagnose, treat, cure or prevent any condition, or to replace a qualified professional.

The coach, Delta, is a language model. Its answers are generated, can be inaccurate or incomplete, and are not advice. The app’s own numbers are the ones to rely on, and Delta is built to refer to them rather than to invent its own.

Consult a doctor or a registered dietitian before changing your diet, especially if you are managing a health condition, recovering from illness or injury, are pregnant, or have any history of disordered eating. We make no promise that anyone will gain weight, lose weight, or reach any other outcome. Decisions about your body are yours.

9. Your content

What you log — meals, photographs, weigh-ins, what you say to the coach — is yours. You give us only the permission needed to run the service for you: to read a meal, answer a question, and keep what our Privacy Policy says we keep, for as long as it says. You are responsible for having the right to submit what you submit.

10. Acceptable use

You agree not to:

• use a site or an app for any unlawful purpose;
• interfere with or disrupt a site, an app or our infrastructure, including by scraping, flooding, probing for vulnerabilities, or working around rate limits or the subscription check;
• send anything unlawful, abusive or infringing through any feature we provide;
• impersonate Norply Inc. or misrepresent an affiliation with us.

We may suspend or end access for anyone who breaks these rules.

11. Intellectual property

The sites, the apps and everything in them — the “Norply” and “MassDelta” names, the marks, the copy, the designs, the software and the models behind it — belong to Norply Inc. or its licensors and are protected by intellectual property law. These terms grant you no rights to our trademarks.

12. Third parties

We rely on other companies to run. Their services are governed by their own terms and we are not responsible for them:

• Apple — distribution, billing, and speech-to-text when you dictate a meal.
• OpenAI — reads meals and labels from what you type or photograph, and answers as the coach, including its web search.
• Amazon Web Services — runs our server, in the US (us-east-2).
• Neon — our database and photo storage, in the US (us-east-2).
• RevenueCat — tells our server whether a subscription is active.
• Vercel — hosts our websites and counts page views without cookies.

Apple is not a party to these terms and has no obligation to support the app, but Apple and its subsidiaries are third-party beneficiaries of these terms as they apply to an app obtained through the App Store, and Apple may enforce them against you. Links from our sites to other sites are for convenience and are not an endorsement.

13. Disclaimer of warranties

To the fullest extent the law allows, the sites and the apps are provided “as is” and “as available”, without warranties of any kind, express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that a site or an app will be uninterrupted, secure or error-free, or that any estimate, figure or answer it produces will be accurate.

Some jurisdictions do not allow certain warranties to be excluded, so parts of this section may not apply to you. Nothing here limits rights you have under mandatory consumer protection law.

14. Limitation of liability

To the fullest extent the law allows, Norply Inc. and its directors, officers, employees and agents are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data, goodwill or anticipated savings, arising out of or relating to your use of a site or an app, even if we were told such damages were possible.

Our total liability for all claims relating to a site or an app is limited to the greater of (a) what you paid for that app in the twelve months before the event giving rise to the claim, and (b) USD $100.00.

Nothing in these terms excludes or limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

15. Indemnity

You agree to indemnify Norply Inc. against any claim, loss or expense, including reasonable legal fees, arising from your misuse of a site or an app, or from your breach of these terms or of any law.

16. Privacy

Our Privacy Policy says what the app and the sites collect, where it goes, how long it is kept, and how to have it deleted. It forms part of these terms.

17. Changes to these terms

We may update these terms as the product changes or the law requires. The revised version is posted here with a new “Last updated” date. If a change materially reduces your rights, we will say so in the app before it takes effect. Using a site or an app after a change takes effect means you accept it; if you do not, stop using them and cancel your subscription.

18. Termination

You may stop using a site at any time, and cancel a subscription at any time as section 6 describes. We may suspend or end your access to an app if you breach these terms, if the law requires it, or if we discontinue a product. Sections 8, 9 and 11 to 15 survive termination.

19. Governing law and venue

These terms and any dispute arising from them are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules. You and we agree to the exclusive jurisdiction of the state and federal courts in Delaware, except that either of us may seek injunctive relief in any competent court. If you are a consumer in a country whose law lets you bring proceedings locally, this section does not take that right away.

20. General

If a provision of these terms is found unenforceable, the rest stay in force. Not enforcing a provision is not a waiver of it. You may not assign these terms; we may assign them to a successor in a merger, acquisition or sale of assets. These terms and the Privacy Policy are the entire agreement between you and us about the sites and the apps.

21. Contact

founders@norply.co, or by post to Norply Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, USA.